At a glance
- Don’t assume a major station will have an available locker. Compare your bag’s size, storage period, and pickup time with hotel storage or delivery to your next hotel. Don’t look only at locker fees; include the time and transit cost of returning to pick up your bags.
- Ask before you arrive whether your hotel can hold your luggage. If you use a station locker, take a photo of its location and the exit. For delivery, enter the next hotel’s name, reservation name, and the date the hotel can receive your luggage accurately. For luggage that must arrive the same day, first check the cutoff time and excluded delivery areas.
- Large lockers fill up early on weekends and event days. You may not be able to retrieve your luggage after the station closes, so check the pickup cutoff time too.
- If no lockers are available, use an official luggage counter or ask your hotel to hold your bags. It’s better not to start a long trip before deciding where to store them.
- If you’ll return to Tokyo Station to catch a train, save the Cloak service inside Gransta on B1 as an option. Official information lists hours of 8:30–21:00 and same-day storage until 20:30. Bags must be under 250 cm in total dimensions, no longer than 2 m, and under 30 kg. If approaching from outside the ticket gates, first ask the station about the valid ticket or entry method needed to use it. A suitcase with total dimensions of 180 cm falls within the posted M size, but confirm its actual measurements and acceptance. To stay outside the ticket gates, choose the separate cloak service at the JR EAST Travel Service Center on 1F. Its hours are 8:30–20:00, with same-day storage; don’t apply the B1 service’s 20:30 cutoff, and ask when pickup ends. On days you won’t return to Tokyo Station, compare hotel storage with the storage fee plus the time it takes to go back and retrieve your bags.
- Yamato’s standard parcel delivery arrives the next day in most areas, with some exceptions, and timing depends on the origin and destination. If you use standard delivery when traveling from Tokyo to Kyoto, carry any medicine, passport, charger, and one change of clothes you’ll need today, and get the next hotel’s agreement to receive the parcel. Same-day hotel delivery is a separate service with specific participating offices, areas, and acceptance cutoffs. One official example is 5,180 yen per piece for size 160 from Haneda Airport to a hotel in Tokyo’s 23 wards. Don’t use that price as the delivery cost from Tokyo Station to Kyoto or for every suitcase.
Day by day
Suggested itinerary
See each day's route, highlights, background and stay together in one place.
Ask whether your hotel can hold your luggage → Compare locker, storage counter, and delivery fees and pickup cutoffs → Keep valuables with you
Confirm hotel storage before arrival; at the station, photograph the storage location and note the exit; for delivery, match the next hotel’s name, reservation name, and the date the hotel can receive your luggage
Head back to the station one hour before the pickup cutoff → Use your photo to confirm the floor and exit → Match your receipt to your bags before leaving
Places and meals
Inside the ticket gates on B1. Official information lists hours of 8:30–21:00 and same-day storage until 20:30; ask about acceptance and pickup conditions for your visit date. Don’t confuse it with Gransta Marunouchi, which is outside the ticket gates.
Google MapsA separate staffed storage option outside the ticket gates on 1F. Official hours are 8:30–20:00, with same-day storage. Confirm the pickup cutoff in person. This is separate from the B1 Gransta service’s 20:30 cutoff.
Google MapsA separate storage location listed in the official service office directory. Check its own location and fees; don’t confuse it with the Gransta counter.
Google MapsHow to fit it in
Before you arrive, check whether your hotel holds luggage and its hours for accepting bags. If you use a station locker, photograph its location, floor, exit, and pickup cutoff. For delivery, carefully match the next hotel’s name, reservation name, check-in date, and delivery date, and keep your receipt.
Reality check
First work out whether you can return to the same station to pick up your bags. For a one-way trip, delivery to your next hotel or storage at your destination is better than a locker at your arrival station.
Allow 20 minutes to find an available station locker and store your bags, then 30 minutes to retrieve them and reach the exit. Allow 20 to 30 minutes for the front desk when leaving bags at a hotel, or for paperwork and drop-off when shipping. Return to the station where your bags are stored one hour before the pickup cutoff, and use your photo to find the exit again.
Check locker prices by size, day boundaries, and extra fees on the machine at the station. The same S/M/L labels can mean different things at different operators. For comparison, Tokyo Station’s staffed Cloak service inside Gransta on B1 charges 500 yen for S (up to 100 cm in total dimensions), 1,000 yen for M (up to 200 cm), and 2,000 yen for L (over 200 cm), per piece. These are staffed same-day storage prices, not locker prices; they’re based on a May 2025 notice, so check the information on your visit date. For delivery, get a quote that includes bag size, origin and destination addresses, and any same-day service surcharge.
For safety, keep your passport, cash, medication, electronics, and accommodation keys with you instead of putting them in luggage you leave in storage or send for delivery. Share the locker location with a travel companion so you don’t lose track of it or your receipt, but don’t publicly post photos showing the lock code.
If plans change
If the lockers are full or the pickup time doesn’t work, don’t keep searching the station. Choose an open official storage counter or hotel storage. For a one-way trip, ask about delivery to your next hotel.
If carrying your luggage any farther is difficult, leave it at a nearby official storage counter or hotel, then shorten your itinerary.
Small tip
Large lockers fill up quickly on weekends and event days, and you may not be able to retrieve your luggage after the station closes. Before using a locker, also check where bags are moved and whether extra fees apply if you exceed the storage period.
Final check before departure
- Before departure, check official operating and reservation information for luggage storage in Tokyo.
Official information checked on 2026-10-04. Large lockers fill up quickly on weekends and event days, and you may not be able to retrieve your luggage after the station closes. For your visit date, confirm storage hours, locker storage periods and extra fees, and delivery cutoffs and estimated arrival dates with the operator and your accommodation. Ask separately whether the hotel accepts luggage before or after your stay, and keep your receipt. Check the conditions for changing the pickup location too.
Information checked: 2026-10-04